Head waiter (m/f/d)

Albonanova; Zürs; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

13th + 14th salary

Health care fund

Meals and accommodation

Continuing education opportunities

Discounts on ski rentals

Free use of Alpin SPA once a week

Job summary

Albonanova in Zürs, Austria, is seeking a head waiter/waitress for their gourmet half-board restaurant. The role involves leading a team, managing dining room responsibilities, and providing high-quality service to international guests. Candidates should have at least 2 years of experience in a 4-star setting, proficiency in German and business-level English, and a passion for hospitality. Benefits include a pro-rata 13th and 14th salary, accommodation, meals, and further training opportunities.

Qualifications

• At least 2 years of professional experience in 4 star establishments.
• Empathy and complaint management skills.
• Desire to pass on knowledge and develop further.

Responsibilities

• Overall responsibility for duty rota and table allocation.
• Monitor drink orders and ensure guest satisfaction.
• Lead your team and handle daily accounting.

Skills

Leadership qualities

Excellent wine knowledge

Team spirit

English skills (B1)

German skills (C1)

Education

Completed apprenticeship or 5 years of professional experience

Job description

Friendliness, a well-groomed appearance and appropriate expertise in all areas of service and wine, leadership qualities, team spirit, and English skills are required. In the half-board restaurant, you will have the opportunity to spoil our international guests with high-quality cuisine.

In addition, as head waiter/waitress, you will of course have overall responsibility for the duty rota, table allocation, monitoring drink orders, excellent wine knowledge, and communicating with guests in an appropriate manner.

• beginning Beginning to middle of December
• end of season approx. middle of April
• employment Full time, Temporary (Vorarlberg collective agreements)

About the job

Friendliness, a well-groomed appearance and appropriate expertise in all areas of service and wine, leadership qualities, team spirit, and English skills are required. In the gourmet half-board restaurant, you will have the opportunity to spoil our international guests with high-quality cuisine.

In addition, as head waiter/waitress, you will of course have overall responsibility for the duty rota, table allocation, monitoring drink orders, excellent wine knowledge, and communicating with guests in an appropriate manner.

• Responsibility for “your” dining room, leading your team, and completion of daily accounting
• Daily mise en place and cleanliness of the workplace
• Guest contact - responding to the wishes of the guests
• 100% commitment and the will to top performance, simply because it is fun
• Wanting to be part of our Albona Nova team and leading the team
• Enjoyment of work, which is reflected in reliability, punctuality, honesty and cleanliness
• Willingness to take on responsibility and work independently
• correct behaviour and respect for guests and staff

Requirements profile:

• At least 2 years of professional experience in 4 star establishments
• Overall certificates Completed apprenticeship or 5 years of professional experience
• Interest in passing on your knowledge and developing yourself
• Leadership experience and empathy
• Complaint management
• Love for the profession and motivation
• Profound knowledge of wines
• Experience abroad desirable but not required

Language requirements

• German- C1
• English - business fluent B1

We offer

• pro rata 13th + 14th salary, vacation days according to collective agreement, fixed days off, overtime transparency through fingerprint, health care fund
• Handshake quality in punctual and correct payment of wages
• Including meals and free accommodation in single rooms in the hotel, free WLAN
• Continuing education opportunities are supported
• common days off for couples
• Discounts: on annual Arlberg ski fun and ski rental
• Meal specials: we are happy to cater to your wishes and intolerances
• In-House-Goudies: once a week free use of our Alpin SPA; always welcome at the bar with appropriate behavior
• At the welcome evening we get to know each other as a team and grow together

We look forward to receiving your application