Client Advisor (M/F) - Vienna (Austria) - Permanent contract CDI - 38,5h

Zimmermann; Wien; On-site; EUR 32,000 - 42,000; Full time

Job summary

ZIMMERMANN is seeking a Client Advisor to join our Vienna boutique team. In this role, you will be instrumental in delivering exceptional client experiences, representing the brand with confidence, care, and attention to detail on the shop floor.

This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long‑term relationships with clients.

Qualifications

• Experience in luxury retail or premium fashion.
• Strong communication and presentation skills.

Responsibilities

• Deliver an elevated, personalised client experience in line with ZIMMERMANN brand standards.
• Collaborate closely with the boutique team to achieve shared goals.
• Maintain exceptional visual standards and presentation on the shop floor.
• Contribute to a positive, professional, and high‑performing retail environment.

Skills

Customer service

Sales experience

Relationship building

Tools

POS System

Job description

ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by Sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia.

Nicky Zimmermann’s creative vision and Simone Zimmermann’s strategic leadership have formed the foundation of the brand’s success. Their partnership – balancing design innovation with strong commercial direction – remains central to ZIMMERMANN’s identity and growth.

Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun-soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose.

At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward‑thinking environment – where craftsmanship and innovation are celebrated, and individuality is valued.

The Opportunity

ZIMMERMANN is seeking a Client Advisor to join our Vienna boutique team. In this role, you will be instrumental in delivering exceptional client experiences, representing the ZIMMERMANN brand with confidence, care, and attention to detail on the shop floor.

This opportunity is ideal for someone who is passionate about luxury fashion, thrives in a refined retail environment, and values building meaningful, long‑term relationships with clients. In this role, you will work closely with your team to achieve boutique goals, uphold impeccable presentation standards, and create memorable, personalised experiences that reflect the essence of ZIMMERMANN.

Key Responsibilities

• Deliver an elevated, personalised client experience in line with ZIMMERMANN brand standards
• Collaborate closely with the boutique team to achieve shared goals
• Maintain exceptional visual standards and presentation on the shop floor
• Contribute to a positive, professional, and high‑performing retail environment

Next Steps

If you’re ready to take the next step in your career and would like to contribute to ZIMMERMANN’s continued success, we’d love to hear from you.

Please note that only shortlisted candidates will be contacted.

ZIMMERMANN is an equal opportunity employer. We assess all applicants based on their individual capabilities, experience, and qualifications and are committed to fostering a diverse and inclusive workplace. If you have any support or access requirements, please let us know at the time of application so we can assist you throughout the recruitment process.