PRADA Outlet Client Advisor (m/f/d)

PRADA; Parndorf; Vor Ort; EUR 28.000 - 46.000; Vollzeit

Zusammenfassung

PRADA Outlet Parndorf is seeking a Client Advisor to represent the Company and achieve department and store objectives. You will deliver personalised service to discerning clients and contribute to the luxury shopping experience in a fast-paced environment.

Fluent German and English are expected, with a passion for fashion and the ability to build lasting client relationships. The role emphasizes teamwork, retail excellence, and strong client engagement in a renowned luxury brand setting.

Qualifikationen

• Customer-focused mindset and ability to build long-lasting client relationships.
• Strong communication and interpersonal skills essential for luxury retail.
• Fluency in German and English required or expected.

Aufgaben

• Manage sales and optimize each step of the sales process.
• Understand the customer’s needs, both expressed and hidden.
• Present and value the Prada product range.
• Boost cross-selling and additional sales.
• Ensure proper care and maintenance of products in the department.

Kenntnisse

Customer relations

Sales experience

Teamwork

Communication

Product passion

German & English fluency

Jobbeschreibung

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

We are seeking a passionate and dedicated Client Advisor (m/f/d) to join our dynamic team in our Prada Outlet in Parndorf. As a Client Advisor (m/f/d), you will represent the Company towards customers and achieve the quantitative and qualitative objectives for the Department and the Store. At PRADA, we are renowned for our unwavering commitment to luxury, style, and innovation. As one of the global leaders in the fashion industry, we are dedicated to delivering exceptional experiences to our esteemed clientele. Our brand represents a fusion of tradition and modernity, and our Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers.

RESPONSIBILITIES

• Manage sales and optimize each step of the sales process.
• Understand the customer’s needs, both expressed and hidden.
• Present and value the product range.
• Boost cross-selling and additional sales.
• Ensure the correct management (cleaning, care, replacement) of the products in the department.

KNOWLEDGE AND SKILLS

• Passion for human relations and sales.
• Problem solving, curiosity and interest in luxury/fashion, art and design.
• Experience of building a long-lasting relationship with clients.
• Being able to work in team as well as alone.
• Excellent communication and interpersonal skills.
• Passion and knowledge of the managed product category.
• Fluent spoken German and English expected.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.