Catering Team Leader - Hospitality Services

Placements24; Lorenziberg; Hybrid; EUR 8,900 - 13,000; Full time

Benefits offered by this job

Competitive hourly wage

Tips/bonuses

Training and development opportunities

Friendly and supportive team

Job summary

Placements24 is partnering with a well-established hospitality services provider in Queenstown, Eastern Cape, to hire a Catering Team Leader. You will oversee event catering operations, lead a team of catering staff, and ensure service excellence across all events.

The role emphasizes coordinating service, managing staff on duty, maintaining health and safety standards, and delivering high-quality food and beverage experiences while building client relationships.

Qualifications

• 2+ years in hospitality/catering with 1+ year in a supervisory role.
• Proven ability to lead and motivate a team.
• Knowledge of health, safety and hygiene protocols.

Responsibilities

• Lead and supervise catering staff during events to ensure professional service.
• Coordinate setup and breakdown of catering areas and stations.
• Manage food and beverage service quality, presentation and delivery.
• Interact with clients and guests to meet needs and resolve issues.
• Conduct pre-event briefings outlining details and responsibilities.
• Ensure compliance with health, safety and hygiene regulations.
• Assist in training and onboarding new staff.
• Monitor inventory and report needs or discrepancies.
• Maintain a positive, professional attitude and lead by example.
• Provide feedback to management on event success and improvements.

Skills

Team leadership

Hospitality experience

Customer service

Organizational skills

Time management

Pressure handling

Health & safety

Job description

About the Role

Our client, a well-established hospitality services provider in Queenstown, Eastern Cape , is seeking a motivated and organized Catering Team Leader to oversee their event catering operations. This role involves leading a team of catering staff to deliver exceptional service during various events, ensuring all aspects of food and beverage service are executed to the highest standards. The Catering Team Leader will be responsible for coordinating service, managing staff on duty, ensuring client satisfaction, and upholding the company's reputation for quality. This is an excellent opportunity for an individual with strong leadership skills and a passion for hospitality to make a significant contribution in the Queenstown area.

Key Responsibilities

• Lead and supervise catering staff during events, ensuring efficient and professional service delivery.
• Coordinate setup and breakdown of catering areas, including food and beverage stations.
• Manage food and beverage service, ensuring quality, presentation, and timely delivery.
• Interact with clients and guests to ensure their needs are met and to resolve any issues promptly.
• Conduct pre-event briefings with the team to outline event details and responsibilities.
• Ensure compliance with all health, safety, and hygiene regulations during events.
• Assist in training and onboarding new catering staff members.
• Monitor inventory of catering supplies and report any needs or discrepancies.
• Maintain a positive and professional attitude, setting an example for the team.
• Provide feedback to management on event success and areas for improvement.

Requirements

• Minimum of 2 years of experience in the hospitality or catering industry, with at least 1 year in a supervisory or team lead role.
• Proven ability to lead and motivate a team.
• Strong understanding of food and beverage service standards.
• Excellent customer service and interpersonal skills.
• Good organizational and time-management abilities.
• Ability to work effectively under pressure and adapt to changing event needs.
• Knowledge of health, safety, and hygiene protocols in a catering environment.
• Flexibility to work various shifts, including evenings, weekends, and public holidays.
• A positive attitude and a commitment to teamwork.
• Must reside in or be able to commute to Queenstown, Eastern Cape .

Benefits

• Competitive hourly wage and potential for tips/bonuses.
• Opportunity to gain leadership experience in the hospitality sector.
• Work with a variety of events and clients.
• Training and development opportunities.
• Friendly and supportive team environment.
• Opportunity to contribute to memorable occasions in Queenstown .