Administrative Assistant - Community Services

Placements24; Lorenziberg; Hybrid; EUR 9,600 - 13,000; Full time

Job summary

Placements24 is seeking an Administrative Assistant to support community services in a hybrid role, based in Queenstown.

The role involves coordinating schedules, maintaining confidential client records, and assisting with events and outreach activities.

Qualifications

• Experience in a non-profit or community services setting preferred.
• Strong organizational and time management skills essential.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent interpersonal and communication abilities.
• Ability to handle confidential information with discretion and integrity.

Responsibilities

• Provide administrative support to the community services team.
• Manage appointment scheduling, client intake processes, and program registration.
• Maintain accurate and confidential client records and program databases.
• Handle incoming/outgoing correspondence (emails, phone calls, mail).
• Assist in organizing community events, workshops, and outreach activities.
• Prepare reports, presentations, and program materials.
• Coordinate with volunteers, partners, and external agencies.
• Manage office supplies, equipment, and keep workspace tidy.
• Assist with basic financial tasks such as processing donations and reimbursements.
• Ensure compliance with organizational policies and data protection regulations.
• Support the team to ensure smooth program delivery.

Skills

Organizational skills

Time management

Microsoft Office

Interpersonal skills

Discretion & confidentiality

Communication skills

Hybrid work adaptability

Education

Administrative qualification/certificate

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

About the Role

Our client, a reputable organization dedicated to community development in **Queenstown, Eastern Cape**, is seeking a compassionate and organized Administrative Assistant. This role is vital for supporting the daily operations of their community service programs, ensuring efficient communication and record‑keeping. You will act as a key point of contact for clients, volunteers, and stakeholders, contributing to the positive impact of the organization within the **Queenstown** community. This hybrid position offers a balanced approach, allowing for both collaborative work in the office and the flexibility to work remotely on certain days. We are looking for an individual with strong administrative skills and a genuine desire to contribute to social well-being.

Key Responsibilities

• Provide administrative support to the community services team in **Queenstown**
• Manage appointment scheduling, client intake processes, and program registration
• Maintain accurate and confidential client records and program databases
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail
• Assist in organizing community events, workshops, and outreach activities
• Prepare reports, presentations, and program materials
• Coordinate with volunteers, partners, and external agencies
• Manage office supplies, equipment, and maintain a tidy and organized workspace
• Assist with basic financial tasks, such as processing donations and expense reimbursements
• Ensure compliance with organizational policies and data protection regulations
• Support the team in various administrative tasks to ensure smooth program delivery

Requirements

• Previous experience in an administrative role, preferably within a non-profit or community services setting
• Excellent organizational and time management skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong interpersonal and communication skills, with a patient and empathetic approach
• Ability to handle sensitive information with discretion and confidentiality
• Experience working with diverse community groups is advantageous
• Familiarity with the **Queenstown, Eastern Cape** area is a plus
• Ability to adapt to a hybrid work model, balancing office and remote duties
• A relevant administrative qualification or certificate is preferred

Benefits

This role offers a competitive salary and the reward of contributing to meaningful community initiatives in **Queenstown, Eastern Cape**. Our client provides opportunities for professional development, access to a supportive team environment, and a chance to make a tangible difference. The hybrid work arrangement promotes a healthy work-life balance. Join an organization that values its employees and the communities it serves.