B2B SaaS Customer Success Manager (Remote)

ecosio GmbH; Wien; Remote; EUR 55,000 - 95,000; Full time

Benefits offered by this job

Remote-first culture

Flexible working hours

Annual development budget

Home office allowance

Team events and trips

Job summary

ecosio GmbH in Vienna is seeking an Account Executive to drive value for a portfolio of B2B SaaS customers across Europe. You will identify up- and cross-selling opportunities, manage relationships, and work closely with an Account Manager to transition qualified opportunities.

This remote-first role offers flexible hours, a personal development budget, and EU-wide travel when needed. You’ll represent a brand with the slogan Connections That Work and help customers get the most from ecosio's

Qualifications

• Experience in B2B SaaS sales across enterprise accounts.
• German language skills on a native/C2 level, fluent English required.
• Experience working with a portfolio of existing customers.
• Experience with cross- and up-selling opportunities.

Responsibilities

• Drive value by strategically developing existing accounts and identifying up- and cross-selling opportunities.
• Manage your own portfolio of clients to maximize value from ecosio solutions.
• Partner with an Account Manager to hand over and transition qualified opportunities.
• Listen to customers and relay feedback to ensure products meet needs.
• Navigate complex escalations and align internal stakeholders to resolve issues.
• Execute sales campaigns in close collaboration with marketing.

Skills

B2B SaaS sales

German (native/C2)

English fluency

portfolio management

cross- & up-selling

Job description

ecosio GmbH in Vienna is seeking an Account Executive to drive value for a portfolio of B2B SaaS customers across Europe. You will identify up- and cross-selling opportunities, manage relationships, and work closely with an Account Manager to transition qualified opportunities.

This remote-first role offers flexible hours, a personal development budget, and EU-wide travel when needed. You’ll represent a brand with the slogan Connections That Work and help customers get the most from ecosio's