AI-Enabled Business Analyst: Customer Ops & Data

Parallel Consulting

Wien

On-site

EUR 50,000 - 70,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Parallel Consulting is seeking an experienced Business Analyst to deliver customer-focused solutions across onboarding, lifecycle management, and master data management. You will translate complex requirements for APIs and data services while partnering with Product Owners, developers, and stakeholders to adopt AI-enabled ways of working.

You will gather requirements, write user stories and acceptance criteria, manage backlogs, and facilitate workshops.

Qualifications

Experience as a Business Analyst or similar role.
Strong requirements gathering and documentation skills.
Proven ability to write user stories and acceptance criteria.
Experience in Agile environments.
Understanding of APIs, data management and SOA.
Excellent stakeholder management and communication skills.
Analytical problem-solving abilities.
Exposure to AI-assisted analysis or AI-enabled SDLC practices.

Responsibilities

Gather, analyse, and document business requirements.
Create user stories, acceptance criteria, process flows, and functional specifications.
Support Product Owners with backlog management, prioritisation, and refinement.
Work with development teams to ensure requirements are understood and delivered.
Support API and service design within the customer domain.
Facilitate workshops and stakeholder discussions.
Support UAT planning, execution, and documentation.
Use AI tools to improve requirements quality, documentation, test preparation, and analysis.
Contribute to AI-enabled SDLC practices and continuous improvement initiatives.