Vice President, Amenity Services & Operations

Lfbcareers; Buenos Aires; On-site; ARS 1,800,000 - 2,600,000; Full time

Job summary

Mastercard in Argentina seeks a Vice President, Fintech & Merchants Lead to drive revenue growth across fintech and retail segments in Argentina & Uruguay. You will manage a team of account managers, align sales strategy with regional goals, and work with regional and global teams to deliver results.

The role combines strategic leadership with hands-on execution to expand market share and partnerships. The selected candidate will drive vision, strategy and execution for fintech/merchants,

Responsibilities

• You will lead client, conference centre, and dining operations by implementing global standards and procedures to deliver consistently high service.
• You will maintain a proactive, solution-oriented approach to daily operations, prioritizing safety and security.
• You will manage and resolve client feedback promptly and professionally, escalating and closing issues through to resolution.
• You will own the EMS room booking process to ensure space availability, optimized utilization, and business continuity.
• You will produce and share performance metrics (e.g., meeting space utilization, visitor statistics, sales trends) to inform decisions and improve outcomes.
• You will drive KPI performance across services, ensuring excellence in menu offerings and overall program effectiveness.
• You will run vendor governance through business reviews, corrective actions, renewals, and RFP support to improve dining services and offerings.
• You will own budget planning and forecasting, productivity targets, and cost optimization while protecting service integrity.

Job description

Mastercard in Argentina seeks a Vice President, Fintech & Merchants Lead to drive revenue growth across fintech and retail segments in Argentina & Uruguay. You will manage a team of account managers, align sales strategy with regional goals, and work with regional and global teams to deliver results.

The role combines strategic leadership with hands-on execution to expand market share and partnerships. The selected candidate will drive vision, strategy and execution for fintech/merchants,