User Activation & Habits Strategist

Mercado Libre; Buenos Aires; Hybrid; ARS 600.000 - 900.000; Vollzeit

Zusammenfassung

SAP is seeking a friendly, curious HR Helpdesk Associate in a hybrid role (3 days onsite) in Buenos Aires. You will help employees by answering HR questions via tickets, email, chat, and phone, while contributing to a Knowledge Database and learning HR systems and AI-enabled tools.

No deep HR experience is required; motivation to learn, interest in technology, and a desire to grow within a company offering many opportunities are valued. Join a global team and develop your HR career.

Qualifikationen

• Strong Spanish and/or Portuguese and English communication skills.
• Some experience in a customer-facing role.
• Interest in HR, technology, and digital tools.
• Motivation to build a long-term HR career.
• Enjoy helping others and solving problems.
• Responsible, detail-oriented, and eager to learn.
• Curious, open-minded, and positive.
• HR experience is an advantage.

Aufgaben

• Answer HR questions via ticketing system, email, chat, and phone.
• Research information and help keep our Knowledge Database up to date by collaborating with internal stakeholders.
• Resolve low-to-medium complexity issues with growing independence.
• Learn and use HR systems, content management, automation tools, AI features, and more.
• Suggest improvements that help simplify and enhance the employee experience.

Kenntnisse

Establishing Trust

Customer Orientation

Effective Communication

Emotional Intelligence

Complex Problem Solving

AI Data Analytics

Content Management

Stakeholder Mgmt

AI Adoption

Jobbeschreibung

SAP is seeking a friendly, curious HR Helpdesk Associate in a hybrid role (3 days onsite) in Buenos Aires. You will help employees by answering HR questions via tickets, email, chat, and phone, while contributing to a Knowledge Database and learning HR systems and AI-enabled tools.

No deep HR experience is required; motivation to learn, interest in technology, and a desire to grow within a company offering many opportunities are valued. Join a global team and develop your HR career.