Bilingual HR Helpdesk Associate — Hybrid

Intercontinental Hotels Group; Partido de Quilmes; Hybride; ARS 600 000 - 1 200 000; Plein temps

Résumé du poste

SAP is hiring in Argentina for an entry-level HR role within the P&C HRdirect team. Youll be the first point of contact for employees, researching answers, updating HR knowledge content, and gaining hands-on experience with modern digital HR tools.

Hybrid work arrangement, focusing on learning, collaboration, and growth in a global company. No deep HR experience required; motivation and curiosity are valued to develop a long-term HR career.

Qualifications

• Some experience in a customer-facing role is helpful.
• Interest in HR, technology, and digital tools.
• Motivation to build a long-term HR career.
• Enjoy helping others and solving problems.
• Responsible, detail-oriented, and eager to learn.
• HR experience is an advantage.

Responsabilités

• Answer HR questions via ticketing system, email, chat, and phone.
• Research information and help keep our Knowledge Database up to date by collaborating with internal stakeholders.
• Resolve low-to-medium complexity issues with growing independence.
• Learn and use HR systems, content management, automation tools, AI features, and more.
• Suggest improvements that help simplify and enhance the employee experience.

Connaissances

Establishing Trust

Customer Orientation

Effective Communication

Emotional Intelligence

Complex Problem Solving

Context Engineering

AI-Assisted Automation & Prototyping

AI Data Analytics

AI Content Curation

Data-Driven Stakeholder Management

HR Service Delivery

Content Management

Description du poste

SAP is hiring in Argentina for an entry-level HR role within the P&C HRdirect team. Youll be the first point of contact for employees, researching answers, updating HR knowledge content, and gaining hands-on experience with modern digital HR tools.

Hybrid work arrangement, focusing on learning, collaboration, and growth in a global company. No deep HR experience required; motivation and curiosity are valued to develop a long-term HR career.