HR Concierge & Service Specialist (Hybrid)

Pwc; Ciudad de Mendoza; Hybrid; ARS 900,000 - 1,500,000; Full time

Benefits offered by this job

Great benefits

Modern office

Work-life balance programs

Job summary

SAP is seeking an enthusiastic HR support professional in Buenos Aires, Argentina, to help employees with HR inquiries, using ticketing systems and various communication channels. The role emphasizes learning, growth, and cross-functional collaboration within a leading global tech company.

You will work in a hybrid setup (3 days onsite), with exposure to AI-enabled tools and a modern, inclusive workplace. A strong interest in HR and technology is essential.

Qualifications

• Strong multilingual communication skills (Spanish/Portuguese and English).
• Some experience in a customer-facing role.
• Interest in HR, technology, and digital tools.

Responsibilities

• Answer HR questions via ticketing system, email, chat, and phone.
• Research information and help keep Knowledge Database up to date by collaborating with internal stakeholders.
• Resolve low-to-medium complexity issues with growing independence.
• Learn and use HR systems, content management, automation tools, AI features, and more.
• Suggest improvements that help simplify and enhance the employee experience.

Skills

Spanish/Portuguese/English comms

Customer-facing experience

Motivation to learn

Tools

HR systems

Content management

Automation tools

AI features

AI data analytics

Job description

SAP is seeking an enthusiastic HR support professional in Buenos Aires, Argentina, to help employees with HR inquiries, using ticketing systems and various communication channels. The role emphasizes learning, growth, and cross-functional collaboration within a leading global tech company.

You will work in a hybrid setup (3 days onsite), with exposure to AI-enabled tools and a modern, inclusive workplace. A strong interest in HR and technology is essential.