US Tax & Payroll Specialist - Remote (Argentina)

Epam Systems Inc; La Pampa; Remote; ARS 92,724,000 - 139,086,000; Full time

Job summary

Epam Systems Inc. seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.

The role requires strong technical accounting judgment and the ability to independently investigate and resolve issues. Responsibilities include reviewing reconciliations, handling tax notices, and assisting with payroll questions while communicating findings clearly via Zendesk and email.

Qualifications

• Demonstrated professional accounting experience, ideally with exposure to US accounting and taxation.
• Strong written and verbal English communication skills.
• Ability to troubleshoot complex tax and accounting inquiries.
• Experience handling tax notices and customer-facing financial support.
• Willingness to learn proprietary platforms and AI-assisted workflows.

Responsibilities

• Provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and transactions.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Communicate technical findings via Zendesk, email-style responses, and scheduled calls.
• Independently investigate issues, identify root causes, and coordinate with internal specialists.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and improve workflows and knowledge resources.

Skills

Professional accounting experience

US accounting & taxation

English communication

Analytical skills

Troubleshooting

Documentation skills

Independent problem-solving

Explain complex topics

Fast-paced environment

AI-assisted workflows

Proprietary platforms

Learning new systems

Tools

QuickBooks

Microsoft Excel / Google Sheets

Zendesk

Slack

Job description

Epam Systems Inc. seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.

The role requires strong technical accounting judgment and the ability to independently investigate and resolve issues. Responsibilities include reviewing reconciliations, handling tax notices, and assisting with payroll questions while communicating findings clearly via Zendesk and email.