Strategic Learning Delivery Lead

EY; Buenos Aires; On-site; ARS 900,000 - 1,300,000; Full time

Job summary

EY is seeking a Learning Delivery Specialist - Senior Associate to lead the deployment planning and delivery of in-person and virtual learning courses. You will work with the Delivery Program Manager to create forecasts, assign locations, and coordinate instructors, registrations, and CPE documentation.

You will manage budgets, class rosters, and event logistics for multiple simultaneous programs. The role requires 2–5 years in learning or events, plus strong communication, budgeting and virtual

Qualifications

• 2-5 years of learning or meeting and event services experience (learning preferred).
• Experience working in HR in professional services or corporate environment.
• Experience working with SAP SuccessFactors preferred.
• Bachelor’s degree or equivalent experience.
• Knowledge and experience of EY’s learning policies and practices preferred.
• Excellent written and verbal communication skills.
• Excellent project and time management skills.
• Excellent negotiation and mediation skills.
• Ability to demonstrate a high level of attention to detail.
• Ability to establish trusted relationships in a virtual environment.
• Experience working in a highly regulated environment.
• Strong financial skills for budgeting, monitoring, and allocating learning costs.
• Ability to effectively work within a geographically dispersed team.
• Ability to work with all levels of the organization.

Responsibilities

• Create delivery plans for classroom-based or virtual courses in conjunction with the Delivery Program Manager and Assistant Delivery Program Manager.
• Develop forecasts with projected dates, locations, and an estimate of the number of classes and attendees.
• Publish scheduled offerings and content in the Learning Management System (LMS).
• Determine class participants, timing, session counts, and general course planning.
• Manage the class rosters, and escalate where minimum attendee numbers have not been met.
• Determine event locations for classrooms (on-site or external venue) and any related social activities in conjunction with TME.
• Coordinate with the Virtual Producers for virtual learning.
• Liaise with TME and hotel to block and manage sleeping rooms and meeting space.
• Assign classrooms, arrange ground transportation, and coordinate social events for learners.
• Monitor expenses related to off-site venue and networking activities.
• Provide feedback on strategic fit, relevance, quality and deployment of learning.
• Award credit to learners and facilitators accurately.
• Monitor class consumption and make recommendations based on findings.
• Manage multiple projects in a fast-paced environment with multiple events across locations.

Skills

Learning delivery

Project management

Communication

Negotiation

Attention to detail

Virtual collaboration

Education

Bachelor’s degree or equivalent experience

Tools

SAP SuccessFactors

Job description

EY is seeking a Learning Delivery Specialist - Senior Associate to lead the deployment planning and delivery of in-person and virtual learning courses. You will work with the Delivery Program Manager to create forecasts, assign locations, and coordinate instructors, registrations, and CPE documentation.

You will manage budgets, class rosters, and event logistics for multiple simultaneous programs. The role requires 2–5 years in learning or events, plus strong communication, budgeting and virtual