Strategic Key Account Lead – Argentina (VIP Gaming)

kaizengaming; Buenos Aires; Hybride; ARS 1 000 000 - 1 600 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Onboarding buddy

Competitive pay & bonus

Private health insurance

Meal allowance

360° feedback framework

Udemy access

Résumé du poste

Kaizen Gaming is seeking a Key Account Manager in Argentina to oversee a portfolio of high-net-worth customers. You will build strong relationships, deliver personalized experiences, and ensure loyalty while promoting responsible gaming.

The role requires Spanish as a native language and English proficiency, with a focus on maximizing customer lifetime value, rewards provisioning, and strategic account events. Hybrid work is available.

Qualifications

• Native Spanish speaker with strong English language skills.
• Experience in a customer-facing role and key account management is a plus.
• Strong relationship-building and communication skills.
• Willingness to travel and work outside regular hours.

Responsabilités

• Manage the customer portfolio and establish strong personal relationships to foster loyalty and retention.
• Monitor individual customer performance and ensure timely provision of rewards, online and offline.
• Deliver top-tier customer service as the primary contact through all channels.
• Proactively target customers with actions to drive growth and activity.

Connaissances

Spanish native

English proficiency

Relationship building

Communication skills

Willing to travel

Formation

Bachelor's/Master's in Marketing/Business Administration/Management

Outils

MS Office

Description du poste

Kaizen Gaming is seeking a Key Account Manager in Argentina to oversee a portfolio of high-net-worth customers. You will build strong relationships, deliver personalized experiences, and ensure loyalty while promoting responsible gaming.

The role requires Spanish as a native language and English proficiency, with a focus on maximizing customer lifetime value, rewards provisioning, and strategic account events. Hybrid work is available.