Argentina Elite Key Account Manager - Gaming & Loyalty

Kaizen Gaming; Buenos Aires; Híbrido; ARS 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Kaizen Gaming, the team powering Betano, is seeking a Key Account Manager for the Argentinian market. You will manage high-value customer portfolios, foster loyalty, and drive sustainable play while delivering a world-class service across online and offline channels.

You will build strong relationships, target key accounts at different lifecycle stages, organize events, analyze customer behavior, and collaborate with cross-functional teams to maximize lifetime value.

Formación

• Bachelor’s or Master’s degree in Marketing/Business Administration/Management or related field.
• Experience in a customer-facing role; key account management is a plus.
• Native Spanish with good English.
• Strong relationship-building and commitment to world-class service.
• Proficient in MS Office suite.

Responsabilidades

• Manage the customer portfolio and establish strong personal relationships to foster loyalty, retention, and increased lifetime value.
• Monitor customer performance and ensure timely provision of rewards across online and offline channels.
• Provide top-tier customer service as the primary contact across channels.
• Proactively target key accounts to drive growth and activity at lifecycle milestones.
• Plan and host key account events in collaboration with Hospitality and Sponsorship teams.
• Analyze customer data to tailor strategies and capture insights for the voice of the customer.

Conocimientos

Relationship building

Commercial acumen

Analytical skills

Organizational skills

Communication skills

Educación

Bachelor’s/Master’s in Marketing/Business Administration/Management

Herramientas

MS Office

Descripción del empleo

Kaizen Gaming, the team powering Betano, is seeking a Key Account Manager for the Argentinian market. You will manage high-value customer portfolios, foster loyalty, and drive sustainable play while delivering a world-class service across online and offline channels.

You will build strong relationships, target key accounts at different lifecycle stages, organize events, analyze customer behavior, and collaborate with cross-functional teams to maximize lifetime value.