Strategic Customer Success Manager — Data-Driven Growth

Singular; Argentina; Presencial; ARS 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Singular is seeking a Customer Success Manager to manage strategic accounts and drive adoption of the Singular platform. You will partner with executives across Marketing, Engineering, Product, and Finance to renew and expand relationships.

You will translate business needs into a tangible roadmap, ensuring value delivery and customer advocacy. Successful candidates are highly data-driven, experienced working with complex technologies, and capable of leading cross-functional teams while

Formación

• Experience in Management Consulting or Customer Success role.
• Strong leadership and communication capabilities.
• Data-driven approach to driving customer outcomes and adoption.
• Ability to manage senior stakeholders across multiple functions.

Responsabilidades

• Understand client business needs and set long-term goals.
• Develop and drive a roadmap to success and product adoption.
• Manage customer relationships and coordinate with product, marketing, and support teams.
• Partner with Sales to support renewals and expansion.
• Lead executive-level meetings and align marketing goals with client objectives.
• Identify risks and design mitigation plans to ensure customer success.

Conocimientos

Management consulting

Customer Success

Leadership

Executive presence

Data-driven

Cross-functional collaboration

Stakeholder management

Communication

Descripción del empleo

Singular is seeking a Customer Success Manager to manage strategic accounts and drive adoption of the Singular platform. You will partner with executives across Marketing, Engineering, Product, and Finance to renew and expand relationships.

You will translate business needs into a tangible roadmap, ensuring value delivery and customer advocacy. Successful candidates are highly data-driven, experienced working with complex technologies, and capable of leading cross-functional teams while