Customer Success & Product Manager

Lever, Inc.; Buenos Aires; Presencial; ARS 1.200.000 - 2.100.000; Jornada completa

Descripción de la vacante

Lever, Inc. seeks a Customer Success & Product Manager who blends customer empathy with technical curiosity to help users maximize value from our platform.

You will work at the intersection of Customer Success, Product, and Solutions Engineering, translating customer workflows and feedback into actionable solutions for Product and Engineering teams, and building AI-powered workflows, integrations, and demos.

Responsabilidades

• Collaborate with customers to understand workflows and translate feedback into product improvements.

Descripción del empleo

About the Role

We are looking for a highly driven, technically curious, and customer-obsessed Customer Success & Product Manager to join our fast-growing team.

This role sits at the intersection of Customer Success, Product, and Solutions Engineering. You will work closely with customers to understand how they operate, help them get the most value from our platform, and translate their workflows, requirements, and feedback into actionable solutions for our Product and Engineering teams.

You will not simply answer customer questions. You will roll up your sleeves and use the product yourself, build AI-powered workflows, configure integrations, troubleshoot implementations, create demos, and work cross-functionally to turn customer needs into product improvements.

This is an ideal role for someone who is high-ownership, meticulous, technically curious, and comfortable figuring things out without having every step defined for them.

Responsibilities

Key Responsibilities

1. Customer Success & Onboarding

• Respond to customer inquiries and requests quickly and