Staff Engineer, IT Infrastructure and Operations (1835D2B)

Referment; Buenos Aires; Presencial; ARS 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Referment is seeking an infrastructure and operations engineer to keep its local technology environment available, stable and well supported. This hands-on role spans workplace technology, networks, servers, connectivity and cloud-based corporate services.

You will provide first- and second-line support to internal users while coordinating with regional and global specialists on incidents, standards and technology initiatives, and maintaining clear documentation for ongoing projects.

Formación

• Experience supporting and administering corporate IT infrastructure.
• Working knowledge of Windows and Linux, networks, connectivity and incident troubleshooting.
• Exposure to cloud-based corporate services, monitoring and ticketing tools.
• Basic automation, scripting or DevOps knowledge and an understanding of infrastructure security practices.
• Advanced study or a degree in systems, IT, engineering, telecommunications or a related field.

Responsabilidades

• Operate and maintain local infrastructure, monitoring systems, networks and services for performance and availability.
• Handle maintenance, patching, backups and security controls in line with corporate standards.
• Provide Level 1 and Level 2 support across hardware, software, operating systems and productivity tools.
• Prepare and configure equipment for new starters, replacements and upgrades.
• Manage incidents and requests, escalating complex issues and following them through to resolution.
• Contribute to infrastructure projects and maintain clear technical documentation.

Conocimientos

IT Infrastructure

Automation scripting

DevOps basics

End-user support

Educación

Degree in systems/ IT/ engineering

Herramientas

Windows

Linux

Networking

Cloud services

Monitoring tools

Ticketing systems

Descripción del empleo

Referment is working with a global financial-services business seeking an infrastructure and operations engineer to keep its local technology environment available, stable and well supported.

This is a hands-on role spanning workplace technology, networks, servers, connectivity and cloud-based corporate services. You will also provide first- and second-line support to internal users while coordinating with regional and global specialists on incidents, standards and technology initiatives.

The Role

• Operate and maintain local infrastructure, monitoring systems, networks and services for performance and availability.
• Handle maintenance, patching, backups and security controls in line with corporate standards.
• Provide Level 1 and Level 2 support across hardware, software, operating systems and productivity tools.
• Prepare and configure equipment for new starters, replacements and upgrades.
• Manage incidents and requests, escalating complex issues and following them through to resolution.
• Contribute to infrastructure projects and maintain clear technical documentation.

What We're Looking For

• Experience supporting and administering corporate IT infrastructure.
• Working knowledge of Windows and Linux, networks, connectivity and incident troubleshooting.
• Exposure to cloud-based corporate services, monitoring and ticketing tools.
• Basic automation, scripting or DevOps knowledge and an understanding of infrastructure security practices.
• Advanced study or a degree in systems, IT, engineering, telecommunications or a related field.

Microsoft 365 administration and English at B1 level or above would be useful. This could suit an infrastructure support engineer who enjoys combining operational ownership with direct user support.

#Referment