Service Delivery & Ticket Coordinator

NCR Atleos

Buenos Aires

Presencial

ARS 1.200.000 - 1.800.000

Jornada completa

Hace 9 días

Generador de candidaturas

Consigue una respuesta de este empleador — un currículum y una carta de presentación adaptados exactamente a lo que busca para contratar.

Supera los filtros ATS

Descripción de la vacante

NCR Atleos in Buenos Aires is seeking a detail-oriented Ticket Management Jr Analyst to support daily service delivery and ensure smooth communication between field teams, customers, and internal stakeholders. You will coordinate service requests, track activities, maintain documentation, and assist in field service operations, with emphasis on accuracy and timely updates.

The ideal candidate is organized, customer-focused, able to manage multiple priorities, and comfortable in a fast-paced

Formación

0–2 years of experience in operations, coordination, or related fields.
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Proficient with Microsoft Office, especially Excel and Outlook.
Ability to work independently and with cross-functional teams.

Responsabilidades

Create and maintain service requests in internal systems.
Track service progress and monitor SLA compliance.
Coordinate service appointments with field teams and internal stakeholders.
Review customer communications and manage access-related documentation.
Communicate appointment details and service updates to customers and internal teams.
Assist in monitoring field service activities and escalation processes.