Senior Learning Advisor

Syneos Health Commercial Solutions; Tandil; On-site; ARS 106,019,000 - 166,601,000; Full time

Job summary

Syneos Health Commercial Solutions is seeking a Sr Learning Advisor to oversee content development and client engagements within Learning Solutions projects. This role is accountable for implementing solutions designed by the Solution Design team and serves as the Learning Strategist on project teams, directing both full-time staff and contractor writers as needed.

The ideal candidate brings 10+ years in pharma/biotech learning, strong PowerPoint and writing skills, and experience leveraging

Qualifications

• Minimum 10 years in pharmaceutical/biotech healthcare industry (e.g., field sales, field management, account management, MSL).
• Minimum 6 years in training/instructional design in pharma or equivalent.
• 4-year college degree or equivalent relevant experience
• Preferred: MBA or master's degree or equivalent experience

Responsibilities

• Serves as a Learning Strategist on projects and guides content development.
• Interacts with client stakeholders pre-sale, at kickoff and throughout the project; manages expectations.
• Conducts needs assessments to evaluate training gaps and recommend solutions.
• Develops Training Roadmaps with curriculum, modality, and sequencing.
• Oversees development of training content across modalities (e.g., e-learning, live training).
• Coordinates with LMS, Selling Solutions teams and other stakeholders; may facilitate trainings.

Skills

PowerPoint

Writing

AI tools

Communication

Education

Bachelors degree

MBA or Master’s degree

Tools

Copilot

ChatGPT

Gemini

Job description

Description

The Sr Learning Advisor serves in an oversight and content development role in support of Learning Solutions Clients. This individual is accountable for implementing solutions designed by the Solution Design (BD) team. They serve as the accountable Learning Strategist on project teams, consulting with BD, consulting and engaging regularly with the client, assessing client needs, aligning on the approach and providing direction to full time and/or contractor writers, assuming writing tasks as needed. The Sr Learning Advisor may be asked to collaborate with the Solution Design (BD) teams to determine training needs and develop recommendations in support of business development efforts, help estimate level of effort required for new deliverables and tasked with executing/facilitating training or train-the-trainer sessions.

Description

The Sr Learning Advisor serves in an oversight and content development role in support of Learning Solutions Clients. This individual is accountable for implementing solutions designed by the Solution Design (BD) team. They serve as the accountable Learning Strategist on project teams, consulting with BD, consulting and engaging regularly with the client, assessing client needs, aligning on the approach and providing direction to full time and/or contractor writers, assuming writing tasks as needed. The Sr Learning Advisor may be asked to collaborate with the Solution Design (BD) teams to determine training needs and develop recommendations in support of business development efforts, help estimate level of effort required for new deliverables and tasked with executing/facilitating training or train-the-trainer sessions.

Job Responsibilities

(duties may include, but are not limited to the following)

Project Execution Responsibilities – Serves as a Learning Strategist on projects

• Interacts with key client stakeholders pre-sale, at kickoff and throughout the entire project duration; manages expectations and gains insights to inform deliverable development as scoped
• Interacts with Learning Solutions BD lead to validate client needs pre-sale and assume responsibility for the project post sale through project execution; informs the BD lead of ongoing project status collaboratively with the SIM and represents the learning strategy and content development considerations for the project
• Conducts needs assessments to evaluate current Client training gaps and needs, document outcomes, and recommend learning solutions to meet the needs
• Develops Training Roadmaps, which include defined curriculum with recommended modality and sequencing, that guide associated curriculum development
• Nurtures the training concept throughout its evolution of the project to ensure alignment with the strategic intent of the project; includes strategic engagement with the client throughout the project
• Oversees development and/or creates engaging and effective training content that can be delivered via multiple modalities (e.g., distance-learning e-modules, e-zines, live training, communication and sustainability tools)
• Ensures that all training content is developed using the best, most effective, and efficient instructional design strategies and leverages any available existing Learning Solutions intellectual property as necessary
• Ensures that training content is being delivered with the most effective and efficient modalities in alignment with the budget for the project
• Oversees or develops live training logistical and preparation support, including scheduling assistance, printing guides, and facilities requirements
• Leverages AI compliantly and appropriately across daily activities to drive efficiency and facilitate focus on higher order tasks
• Collaborates with all project team members to develop content and solve project challenges
• Coordinates with Syneos Health Learning Management System team, Selling Solutions teams, and other key internal stakeholders
• As required, serves as a facilitator and/or conducts facilitator training for all developed content
• As required, lead status meetings with the client team

Qualification Requirements

• Minimum 10 years of experience in pharmaceutical/biotech healthcare industry (particularly in the roles of our primary learning audiences – e.g., field sales, field management, account management, MSL, etc.)
• Minimum 6 years of experience in training/instructional design in pharma industry or equivalent
• 4-year college degree or equivalent relevant experience
• Preferred: MBA or master's degree or equivalent experience

Skills

• Required: High-level of PowerPoint and writing skills, proficiency leveraging AI-enabled tools (e.g., Copilot, ChatGPT, Gemini)
• Preferred: Background in Consulting or Biopharm Sales or Biopharm Training/Instructional Design
• Candidates should be able to comply with 10% travel requirements to Syneos and/or client sites.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)