Senior Learning Advisor

Syneos Health, Inc.; Buenos Aires; On-site; ARS 136,310,000 - 181,747,000; Full time

Job summary

Syneos Health is seeking a Learning Strategist to lead project execution, design and deliver comprehensive training content across multiple modalities, and collaborate with client stakeholders from pre-sale through delivery. The role emphasizes strategic alignment with client objectives and leveraging AI-enabled tools to improve efficiency.

Qualified candidates will have a strong background in pharmaceutical/biotech education, at least 10 years in the industry, and 6 years in instructional

Qualifications

• Requires high-level PowerPoint and writing skills.
• Proficient with AI-enabled tools (e.g., Copilot, ChatGPT, Gemini).

Responsibilities

• Interacts with client stakeholders pre-sale, at kickoff and during project to manage expectations and inform deliverables.
• Works with Learning Solutions BD lead to validate client needs and oversee post-sale project execution.
• Conducts needs assessments to identify training gaps and recommend learning solutions.
• Develops Training Roadmaps with defined curriculum and modality sequencing.
• Guides training concept evolution to align with project strategy and client engagement.
• Oversees development of training content delivered via multiple modalities (e-learning, live training, etc.).
• Ensures training content uses effective instructional design and leverages existing IP when needed.
• Coordinates with LMS, Selling Solutions teams and other internal stakeholders.
• Leads facilitator training or sessions as required and conducts client status meetings.

Skills

PowerPoint

Writing skills

AI tools

Education

Bachelor's degree

MBA preferred

Job description

JOB RESPONSIBILITIES (duties may include, but are not limited to the following)

Project Execution Responsibilities – Serves as a Learning Strategist on projects

• Interacts with key client stakeholders pre-sale, at kickoff and throughout the entire project duration; manages expectations and gains insights to inform deliverable development as scoped
• Interacts with Learning Solutions BD lead to validate client needs pre-sale and assume responsibility for the project post sale through project execution; informs the BD lead of ongoing project status collaboratively with the SIM and represents the learning strategy and content development considerations for the project
• Conducts needs assessments to evaluate current Client training gaps and needs, document outcomes, and recommend learning solutions to meet the needs
• Develops Training Roadmaps, which include defined curriculum with recommended modality and sequencing, that guide associated curriculum development
• Nurtures the training concept throughout its evolution of the project to ensure alignment with the strategic intent of the project; includes strategic engagement with the client throughout the project
• Oversees development and/or creates engaging and effective training content that can be delivered via multiple modalities (e.g., distance-learning e-modules, e-zines, live training, communication and sustainability tools)
• Ensures that all training content is developed using the best, most effective, and efficient instructional design strategies and leverages any available existing Learning Solutions intellectual property as necessary
• Ensures that training content is being delivered with the most effective and efficient modalities in alignment with the budget for the project
• Oversees or develops live training logistical and preparation support, including scheduling assistance, printing guides, and facilities requirements
• Leverages AI compliantly and appropriately across daily activities to drive efficiency and facilitate focus on higher order tasks
• Collaborates with all project team members to develop content and solve project challenges
• Coordinates with Syneos Health Learning Management System team, Selling Solutions teams, and other key internal stakeholders
• As required, serves as a facilitator and/or conducts facilitator training for all developed content
• As required, lead status meetings with the client team

QUALIFICATION REQUIREMENTS

• Minimum 10 years of experience in pharmaceutical/biotech healthcare industry (particularly in the roles of our primary learning audiences – e.g., field sales, field management, account management, MSL, etc.)
• Minimum 6 years of experience in training/instructional design in pharma industry or equivalent
• 4-year college degree or equivalent relevant experience
• Preferred: MBA or master's degree or equivalent experience
  

Skills

• Required: High-level of PowerPoint and writing skills, proficiency leveraging AI-enabled tools (e.g., Copilot, ChatGPT, Gemini)
• Preferred: Background in Consulting or Biopharm Sales or Biopharm Training/Instructional Design
• Candidates should be able to comply with 10% travel requirements to Syneos and/or client sites.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

We partner with industry experts to solve and execute against today's toughest commercialization challenges facing the world's leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. To learn more visit syneoshealth.com.

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: [emailprotected] One of our staff members will work with you to provide alternate means to submit your application.