Retail Hr Business Partner: Talent, Culture & Change

Dia Group; Buenos Aires; Remote; ARS 99,928,000 - 146,048,000; Full time

Benefits offered by this job

Remote work

Job summary

Spartan Investment Group is seeking a dedicated Human Resources Administrator to support day-to-day HR operations across our global offices. The role will own payroll, benefits administration, onboarding, offboarding, compliance, and performance processes while helping improve HR workflows as the organization scales.

Ideal candidates will have 5+ years of HR experience, strong knowledge of U.S. employment laws, HRIS proficiency (Workday), and excellent communication in English and Spanish.

Qualifications

• 5+ years of progressive HR experience across multiple functions.
• Knowledge of US federal and state employment laws and compliance.
• Experience with payroll, benefits administration, onboarding, offboarding, performance management.
• Proficiency with MS Office including Excel and ability to learn new HR tech quickly.
• Professional-level written and spoken communication in English and Spanish.

Responsibilities

• Provide administrative support to HR operations across the organization.
• Manage end-to-end onboarding and offboarding processes.
• Coordinate new hire orientations and recruitment communications.
• Handle payroll-related inquiries, absences, and leave administration.
• Maintain HRIS data and prepare HR reports and metrics.

Skills

HR experience

Payroll & benefits

Onboarding/offboarding

HR laws knowledge

HRIS proficiency

Bilingual EN/ES

Education

Bachelor’s degree in HR or related field

Tools

Workday

Job description

The Company At Spartan Investment Group our mission is to improve lives through our values.

We do this by finding value-addand opportunistic investments offering solid returns to our investors.

Providing an opportunity togrow forour partners and creating lasting wealth for everyone with whom we conduct business is how we make our greatest contribution. We specifically focus on self-storageprojectscapitalizing on amazing deals in other asset classes.

In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage.

We are members of the Inc.

• 5000 fastest-growing private companies in America and in 2023 we were #13 in Denver Business Journals list of top places to work. Mission The HR Generalist supports the day-to-day HR operations across Spartan Investment Group and its subsidiaries, ensuring employees and leaders receive accurate, timely, and consistent HR support.

  This role owns and supports core HR functions including payroll, benefits administration, onboarding, offboarding, compliance, performance management, training, and employee records. The HR Generalist will also help strengthen and scale HR infrastructure as the organization grows by identifying gaps, improving workflows, documenting processes, and building practical solutions.

  Success in this role requires strong ownership, attention to detail, adaptability, and the ability to independently manage multiple HR priorities in a fast-paced environment. Key Performance Indicators HR Operations & Service: Timely and accurate execution of recurring HR processes and responsive support for employees and managers. Payroll & Benefits Administration: Accurate and timely administration of payroll, employer tax reconciliations, benefits, employee changes, and related records with little to no errors.

• HR Compliance: On time of completion of all reporting and filing requirements. Employee Lifecycle Management: Effective administration of onboarding, employee changes, performance processes, leave administration, and offboarding. HR Process Improvement: Continued improvement and documentation of HR processes, systems, policies, and employee resources. Outcomes Payroll Administration: Process bi-weekly and semi-monthly payroll by established deadlines while maintaining at least 99% accuracy, with identified discrepancies investigated and resolved promptly. Benefits & Employee Changes: Complete at least 100% of benefits enrollments, qualifying life events, leave documentation, status changes, and other employee transactions within established internal or carrier deadlines. HR Support: Acknowledge at least 95% of routine employee and manager HR inquiries within one business day, providing a resolution or clear next step within two business days when additional research is required.
• 100% address in no more than 48 hours. HR Records & Data Integrity: Maintain at least 98% accuracy and completeness across employee records, HRIS data, required employment documentation, and training records, with identified discrepancies corrected within five business days. Onboarding: Maintain at least 95% on-time completion of HR-owned onboarding activities, ensuring new hires receive required documentation, assignments, and resources according to established onboarding timelines. Offboarding: Complete at least 95% of HR-owned offboarding activities within established timelines, including separation documentation, benefits and payroll updates, system notifications, equipment or property follow-up, and required post-employment communications. Performance, Training & Recognition Programs: Maintain at least a 95% on-time completion rate for HR-owned performance management, required training, employee recognition, and development program milestones. HR Compliance: Conduct quarterly reviews of assigned HR compliance requirements, addressing identified gaps and completing required updates, filings, notices, and other HR-owned compliance activities within applicable deadlines. Process Improvement: Implement or meaningfully improve at least one HR process, SOP, workflow, or employee resource per quarter to improve efficiency, accuracy, consistency, or employee experience. Competencies Ownership: Takes responsibility for work from identification through completion, proactively following up and addressing gaps without requiring constant direction. Organization: Effectively manages multiple deadlines, recurring processes, employee changes, and competing priorities. Attention to Detail: Maintains a high degree of accuracy when handling payroll, benefits, employee records, compliance documentation, and HR system data. Communication: Communicates HR information clearly, professionally, and appropriately with employees and leaders at all levels of the organization. Problem Solving: Identifies issues, evaluates available information, and develops practical solutions that balance employee needs, business requirements, and established policies. Adaptability: Learns quickly, navigates changing priorities, and remains effective as processes, systems, and organizational needs evolve.

Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field required. 5+ years of progressive HR experience with hands‑on responsibility across multiple HR functions. Working knowledge of U.S. federal and state employment laws and HR compliance requirements. Experience with payroll, benefits administration, onboarding, offboarding, performance management, and other core HR operations. Proficiency with HRIS platforms and Microsoft Office, including Excel, with the ability to quickly learn new HR technologies and systems. Remote Work Requirements Dedicated home office or professional remote work environment. Reliable high‑speed internet connection capable of supporting video conferencing and daily business operations.

Spartan Investment Group Terms and Conditions: Users may receive updates on their application and helpful reminders to complete any required steps throughout the hiring process.

We are currently looking for a dedicated and committed Human Resources Administrator to join our global HR Team and to provide local administrative support principally to our offices in US.

This is an opportunity to join a dynamic company comprised of leading professionals who work in an inclusive, multicultural environment. You will be given the chance to gain experience across multiple areas within the Human Resources field in a highly reputable, fast‑growing company.

Position responsibilities:

Provide administrative support to the department’s daily Human Resources operations and handle general office duties such as organizing files, drafting letters, etc.

Be responsible for beginning to end on-boarding process for new joiners or re-hires (employees and interns), including preparing or requesting employment contracts and other necessary documents

Conduct new hires Orientation Sessions

Respond to basic Recruitment queries about employment conditions, salary structure, and eligibility to work

Respond to New Hires queries about employment conditions and provide support in onboarding related questions

Responsible for beginning to end exit process for leavers: ensure exit procedure is properly completed (relevant paperwork prepared, inform payroll team on a timely manner…)

Absences and leaves: answer related queries; administer employees’ leave and attendance, ensure all information and required supporting documentation are submitted to payroll team on a timely manner

Responsible for Contract Renewals and Changes

Learn and assist with maternity, parental and paternity leave processes

Ensure that the HRIS system (Workday) and other databases and trackers are up to date at all times, prepare reports when needed

Manage the HR inbox and act as the first point of contact to employees writing with queries

Provide support and assistance in general HR projects and initiatives

Complete all other tasks that are deemed appropriate for the role and assigned by the manager / supervisor

Job Requirements

Bachelor’s degree or equivalent

Professional working proficiency with strong written and verbal communication skills in both Spanish and English

Previous experience in an Administrative or Customer Service role

Great organizational skills and attention to detail

Ability to prioritize and work with tight deadlines to produce high quality and volume at a fast pace

Positive attitude and ability to maintain professionalism at all times

Good knowledge of MS Office

Desired skills and experience: Professional working proficiency of additional languages

Prior experience working with HRIS software (Workday)

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