Remote US Tax & Accounting Support Specialist

Little Ms.Talent; Neuquén; Remote; ARS 92,241,000 - 138,361,000; Full time

Job summary

Little Ms.Talent is seeking an experienced US Tax & Accounting Support Specialist to provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role demands strong accounting judgment, clear communication, and independent issue resolution skills.

Coverage requires overlapping US business hours with ET, with staggered schedules finalized with the client. Prior experience with tax notices, payroll issues, and proprietary platforms will be advantageous in a

Qualifications

• Professional accounting experience, ideally with exposure to US accounting and taxation.
• Ability to investigate and resolve complex US tax, bookkeeping, and payroll inquiries.
• Strong written and verbal English communication.

Responsibilities

• Provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and transactions.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and suggest workflow improvements.

Skills

Accounting expertise

English communication

Analytical skills

Problem solving

Billing & payroll knowledge

Education

US accounting knowledge

Tools

QuickBooks

Excel/Sheets

Zendesk

Slack

Job description

Little Ms.Talent is seeking an experienced US Tax & Accounting Support Specialist to provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role demands strong accounting judgment, clear communication, and independent issue resolution skills.

Coverage requires overlapping US business hours with ET, with staggered schedules finalized with the client. Prior experience with tax notices, payroll issues, and proprietary platforms will be advantageous in a