Remote US Tax & Accounting Specialist — Level 2

Gsolutions; Santa Fe Capital; Remote; ARS 92,241,000 - 138,361,000; Full time

Job summary

Gsolutions seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role demands genuine technical accounting judgment, not scripted responses, with a strong ability to independently investigate and resolve issues.

Ideal candidates will have robust accounting and tax knowledge, excellent communication skills, and experience handling escalated inquiries.

Qualifications

• Demonstrated professional accounting experience, ideally with exposure to US accounting and taxation.
• Strong written and verbal English communication.
• Ability to explain complex accounting and tax topics to nontechnical customers.
• Proven problem-solving and independent investigation skills.

Responsibilities

• Provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and transactions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Communicate findings clearly via Zendesk, email-style responses, and scheduled calls.
• Identify root causes and coordinate with internal specialists when needed.

Skills

Accounting experience

US tax knowledge

English communication

Problem-solving

Tools

QuickBooks

Excel

Zendesk

Slack

Job description

Gsolutions seeks an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role demands genuine technical accounting judgment, not scripted responses, with a strong ability to independently investigate and resolve issues.

Ideal candidates will have robust accounting and tax knowledge, excellent communication skills, and experience handling escalated inquiries.