Remote Level 2 US Tax & Accounting Specialist

Gbs Group; La Pampa; Remote; ARS 92,241,000 - 138,361,000; Full time

Job summary

Gbs Group is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries. The role demands technical accounting judgment, strong tax knowledge, and the ability to investigate issues independently with clear communication.

The position offers remote work with coverage across US business hours and requires familiarity with QuickBooks, Excel, Zendesk, and payroll software. CPA/EA preferred for US tax experience.

Qualifications

• Experience in US accounting and taxation.
• Excellent written and verbal English communication.
• Ability to work remotely with overlapping US business hours.

Responsibilities

• Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax support tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and accounting transactions.
• Assist customers with tax-related inquiries, notices, and filing status questions.
• Support payroll questions, setup, processing issues, and troubleshooting.
• Document resolutions and maintain accurate customer records.
• Learn and adapt to proprietary platforms and AI-assisted workflows.

Skills

Accounting expertise

US tax knowledge

Communication skills

Problem solving

English proficiency

Education

Bachelor's in Accounting

Tools

QuickBooks

Excel/Sheets

Zendesk

Payroll software

Job description

Gbs Group is seeking an experienced Level 2 Tax & Accounting Support Specialist to handle complex US accounting, tax, bookkeeping, and payroll inquiries. The role demands technical accounting judgment, strong tax knowledge, and the ability to investigate issues independently with clear communication.

The position offers remote work with coverage across US business hours and requires familiarity with QuickBooks, Excel, Zendesk, and payroll software. CPA/EA preferred for US tax experience.