Remote US Tax & Accounting Analytics Support Specialist

Binance; Santa Fe Capital; Teletrabalho; ARS 92 724 000 - 139 086 000; Tempo integral

Resumo da oferta

Binance is seeking an experienced US Tax & Accounting Support Specialist to deliver specialized Level 2 support for complex inquiries related to US accounting, tax, bookkeeping, and payroll. You will apply technical accounting judgment and resolve issues with minimal guidance in a remote setting.

Ideal candidates have strong accounting and tax expertise, excellent English communication, and can independently investigate root causes while coordinating with internal teams.

Qualificações

• Professional accounting experience with exposure to US accounting and taxation.
• Strong English written and verbal communication.
• Ability to explain complex topics to nontechnical customers.
• Experience handling tax notices and payroll inquiries.
• Capacity to work in a fast-paced tech environment.
• Willingness to learn proprietary platforms and AI workflows.

Responsabilidades

• Provide Level 2 support for US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated tickets with root-cause analysis.
• Review reconciliations and accounting transactions for discrepancies.
• Assist customers with tax-related questions and notices.
• Support payroll questions and processing issues.
• Communicate findings via Zendesk, email, and scheduled calls.
• Document resolutions and maintain accurate customer records.
• Identify recurring issues and suggest workflow improvements.
• Adapt to transitioning internal systems and AI-assisted workflows.

Conhecimentos

Accounting expertise

US tax knowledge

English communication

Problem solving

Independent investigation

Documentation

Formação académica

CPA or EA preferred

Bachelor's degree in Accounting

Big Four background

Ferramentas

Zendesk

QuickBooks

Excel / Google Sheets

Slack

Descrição da oferta de emprego

Binance is seeking an experienced US Tax & Accounting Support Specialist to deliver specialized Level 2 support for complex inquiries related to US accounting, tax, bookkeeping, and payroll. You will apply technical accounting judgment and resolve issues with minimal guidance in a remote setting.

Ideal candidates have strong accounting and tax expertise, excellent English communication, and can independently investigate root causes while coordinating with internal teams.