Remote Technical SaaS Support Engineer — SQL, Azure, .NET

Danone; Quilmes; Remote; ARS 600,000 - 1,000,000; Full time

Job summary

Buenos Aires World Tech Recruiting is seeking a Technical Support Specialist (SaaS | SQL) for a remote role. You’ll operate in live production environments, diagnosing and solving complex issues across database, application, and infrastructure layers.

You’ll gain exposure to a Microsoft stack—Azure, SQL Server, .NET, Angular—and collaborate with technical client stakeholders to deliver high-impact support in a fast-paced SaaS setting.

Qualifications

• 3+ years of technical support in a SaaS/software environment
• Strong SQL skills (queries, troubleshooting, live data)
• Experience supporting web-based applications in production
• Ability to troubleshoot across multiple layers (DB, app, network)
• Comfortable working with remote servers/environments (RDP)
• Excellent English communication skills

Responsibilities

• Diagnose and resolve issues across database, application, and infrastructure layers
• Investigate system issues using SQL queries and monitor production environments
• Collaborate with engineering to escalate and resolve complex cases
• Explain technical problems clearly to clients and guide them to solutions
• Work directly with clients to troubleshoot, reproduce, and resolve production incidents

Skills

SQL

SaaS

Production Support

Troubleshooting

English

Self-starter

Remote work

Tools

Jira

RDP

Monitoring tools

SQL Profiler

Power BI

Job description

Buenos Aires World Tech Recruiting is seeking a Technical Support Specialist (SaaS | SQL) for a remote role. You’ll operate in live production environments, diagnosing and solving complex issues across database, application, and infrastructure layers.

You’ll gain exposure to a Microsoft stack—Azure, SQL Server, .NET, Angular—and collaborate with technical client stakeholders to deliver high-impact support in a fast-paced SaaS setting.