Remote SaaS Tech Support Engineer (SQL/Azure)

SupportYourApp; Quilmes; Remote; ARS 92,724,000 - 139,086,000; Full time

Job summary

World Tech Recruiting in Buenos Aires is seeking a Technical Support Specialist (SaaS | SQL) to work remotely with a B2B SaaS client. You’ll engage with production databases, diagnose issues, and provide advanced technical support across the Microsoft stack (Azure, SQL Server, .NET, Angular).

You’ll interact with technical client stakeholders and contribute to high-impact resolutions in a lean team, with growth into senior roles such as DevOps or engineering-adjacent paths.

Qualifications

• 3+ years of technical support experience in a SaaS/software environment.
• Strong SQL skills and working with live data.
• Experience supporting web-based applications in production.
• Ability to troubleshoot across database, application, and network layers.
• Comfortable working with remote servers/environments (RDP).

Responsibilities

• Diagnose and resolve issues across database, application, and infrastructure layers.
• Investigate system issues using SQL queries.
• Resolve performance bottlenecks and data inconsistencies.
• Monitor production environments and prevent issues before they escalate.
• Collaborate with engineering to resolve complex cases.

Skills

SQL

SaaS experience

Customer support

English communication

Remote work

Self-starter

Tools

Jira

RDP

Monitoring tools

SQL Profiler

Job description

World Tech Recruiting in Buenos Aires is seeking a Technical Support Specialist (SaaS | SQL) to work remotely with a B2B SaaS client. You’ll engage with production databases, diagnose issues, and provide advanced technical support across the Microsoft stack (Azure, SQL Server, .NET, Angular).

You’ll interact with technical client stakeholders and contribute to high-impact resolutions in a lean team, with growth into senior roles such as DevOps or engineering-adjacent paths.