Remote Referral & Client Relationship Manager

Open Function (Openfn); Rosario; Remote; ARS 32,115,000 - 37,185,000; Full time

Benefits offered by this job

Week between Christmas and New Year’s—

Paid national holidays off

Three weeks of paid vacation annually

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Work from anywhere (Argentina)

Equipment stipend or provided setup

Job summary

Political Asylum Lawyers is seeking a Referral Program Manager to strengthen client relationships and drive new matters through a structured referral program. You will manage ongoing client check-ins, celebrate milestones, and foster genuine connections that extend beyond case closure.

The role emphasizes compassion, integrity, and proactive communication within a national network. You will coordinate a network of referral partners, oversee outreach, tracking, and reporting, and nurture the Team

Qualifications

• Fluency in Spanish and English is required.
• Experience with U.S.-based clients, professionals, or partner networks is preferred.
• Warm, confident communicator comfortable with outbound calls.
• Strong organizational skills and exceptional attention to detail are essential.
• Comfortable using or learning CRM systems (HubSpot preferred).
• Ability to handle sensitive information with professionalism and discretion.

Responsibilities

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and check-ins.
• Listen for client needs and route them to the appropriate internal team or trusted referral partner.
• Lead and operate the firm’s client referral initiative, including outreach and tracking.
• Serve as the primary relationship manager for Team 100 referral partners.
• Conduct introduction calls and ongoing relationship-building with referral partners.
• Track referrals and follow-up needs in the CRM with key details and outcomes.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build and maintain dashboards tracking referral activity and trends.
• Deliver monthly and quarterly reports on referral performance and partner engagement.

Skills

Fluency in Spanish and English

CRM experience (HubSpot preferred)

Outbound communication

Strong organizational skills

Discretion with sensitive information

Experience with U.S.-based clients

Tools

HubSpot CRM

Job description

Political Asylum Lawyers is seeking a Referral Program Manager to strengthen client relationships and drive new matters through a structured referral program. You will manage ongoing client check-ins, celebrate milestones, and foster genuine connections that extend beyond case closure.

The role emphasizes compassion, integrity, and proactive communication within a national network. You will coordinate a network of referral partners, oversee outreach, tracking, and reporting, and nurture the Team