Remote Partner Success Manager - Universities

Lilo Social; Tandil; Remote; ARS 92,724,000 - 139,086,000; Full time

Job summary

Lilo Social is seeking an Account Manager to own day-to-day partner success across universities and nonprofit partners. This remote role focuses on keeping campaigns on track, deliverables aligned, and performance moving in the right direction.

You'll collaborate with an Account Director on larger accounts while acting as the primary contact for partners, coordinating timelines, reporting, and optimization to drive enrollments and inquiries.

Qualifications

• 3+ years of experience in Account Management (marketing/agency experience preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.

Responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
• Jump into onboarding and new business support when needed to help partnerships start strong.
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested

Skills

Account Management

Project management

Communication

Analytical mindset

Partner relationships

Tools

Asana

Job description

Lilo Social is seeking an Account Manager to own day-to-day partner success across universities and nonprofit partners. This remote role focuses on keeping campaigns on track, deliverables aligned, and performance moving in the right direction.

You'll collaborate with an Account Director on larger accounts while acting as the primary contact for partners, coordinating timelines, reporting, and optimization to drive enrollments and inquiries.