Remote Retention & Partnerships Manager

Lilo Social; La Pampa; Remote; ARS 92,241,000 - 138,361,000; Full time

Benefits offered by this job

Fully remote

Contractor role

Unlimited PTO

USD payment

Growth opportunities

Job summary

Lilo Social in LATAM is hiring an Account Manager to own day‑to‑day partner success for universities and nonprofit sectors. This remote role centers on keeping campaigns on track, timelines met, and performance moving in the right direction.

You’ll work with an Account Director on larger accounts while independently managing partner relationships, translating needs into actionable internal direction, and coordinating with analytics and creative teams for smooth execution.

Qualifications

• 3+ years of experience in Account Management (marketing/agency experience preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.
• Ability to manage multiple priorities in a fast-paced agency environment.
• Native or near-native English fluency.

Responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director
• Jump into onboarding and new business support when needed to help partnerships start strong
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested

Skills

Account Management

Project management

Communication

Asana

English fluency

Tools

Claude AI

Ad platforms

Job description

Lilo Social in LATAM is hiring an Account Manager to own day‑to‑day partner success for universities and nonprofit sectors. This remote role centers on keeping campaigns on track, timelines met, and performance moving in the right direction.

You’ll work with an Account Director on larger accounts while independently managing partner relationships, translating needs into actionable internal direction, and coordinating with analytics and creative teams for smooth execution.