Remote Partner Success Manager – Higher Ed Marketing

Sur Global Services; Ciudad de Mendoza; Remote; ARS 92,241,000 - 138,361,000; Full time

Benefits offered by this job

Competitive USD compensation

100% remote role

Growth opportunities in fast-moving ag

Job summary

Sur Global Services is seeking an Account Manager to support and grow partner relationships across universities and nonprofit sectors. This remote role focuses on day-to-day partner success, keeping campaigns on track, and delivering measurable performance.

You'll work closely with an Account Director, own your accounts, and act as the primary contact for partners. Fluent English is required and compensation is USD based on experience.

Qualifications

• 3+ years of experience in Account Management (marketing/agency preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Native or near-native English fluency.

Responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
• Jump into onboarding and new business support when needed to help partnerships start strong.
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested.

Skills

Account management

Project management

Communication

English fluency

Tools

Asana

Job description

Sur Global Services is seeking an Account Manager to support and grow partner relationships across universities and nonprofit sectors. This remote role focuses on day-to-day partner success, keeping campaigns on track, and delivering measurable performance.

You'll work closely with an Account Director, own your accounts, and act as the primary contact for partners. Fluent English is required and compensation is USD based on experience.