Remote Office Manager: Payroll, Claims & Ops Lead

Last Stop Moving; Buenos Aires; Híbrido; ARS 28 675 000 - 35 843 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Two-tier bonus

Resumo da oferta

Last Stop Moving is seeking an experienced Office Manager to run the back office for a growing relocation company. This role is remote, supporting Edmonton team and Canadian operations. You’ll handle payroll, claims, and daily dispatch coordination, ensuring accuracy and timely payouts.

Fluent English (C1) required, with 3+ years leading busy operations. Full-time independent contractor position with monthly compensation in CAD.

Qualificações

• 3+ years running the day-to-day of a busy operation: an office, a call-centre or dispatch team, or a logistics or field-service company.
• Excellent numerical skills: payroll, invoices, margins and percentages.
• Calm, confident communicator with customers and crew while protecting company funds.
• You deliver solutions, not just problems, and stay organized with checklists and follow-through.

Responsabilidades

• Run manager-on-duty daily: check-ins with crew leads, close-out on each job, ensure GPS hours and billing.
• Own payroll: verify hours daily and process payroll per period.
• Own damage claims from start to finish: gather facts, get quotes, settle within approval limit.
• Check every booked move before it runs: review rates, fees, crew notes.
• Answer overflow calls and book estimates when sales are unavailable.
• Handle logistics: out-of-town jobs, invoices, supply orders, backup movers when needed.
• Maintain weekly scorecard and report to CEO on metrics.
• Lead the remote team as it grows, beginning with Move Coordinator.

Conhecimentos

English (C1)

Ops leadership

Payroll

Claims handling

Dispatch coordination

Budget management

Ferramentas

SmartMoving

Google Sheets

Slack

Payroll software

Descrição da oferta de emprego

Last Stop Moving is seeking an experienced Office Manager to run the back office for a growing relocation company. This role is remote, supporting Edmonton team and Canadian operations. You’ll handle payroll, claims, and daily dispatch coordination, ensuring accuracy and timely payouts.

Fluent English (C1) required, with 3+ years leading busy operations. Full-time independent contractor position with monthly compensation in CAD.