Remote Multilingual Call Center Agent (EN/ES/DE)

TechAID Solutions LLC.; Comisión de Fomento de Perú; Hybrid; ARS 670,000 - 1,116,000; Full time

Benefits offered by this job

Health and wellness programs

Remote work options

Job summary

TechAID Solutions LLC. is seeking a Call Center Representative to deliver exceptional customer service across English, Spanish, and German. You will handle calls, provide accurate information, and manage data using Oracle, Excel, and Google Forms.

The role emphasizes adherence to performance metrics, teamwork, and superior communication skills. Remote work options are available, with a focus on Latino American candidates seeking flexible, tech-driven service roles.

Qualifications

• Fluency in English, Spanish, and German (C2 level required).
• Proficiency in Oracle software.
• Experience with spreadsheets, including Excel and Google Forms.
• Strong understanding of customer service principles and performance metrics.
• Previous experience in a call center or customer service role is preferred.
• Health and wellness programs.
• Remote work options.

Responsibilities

• Handling inbound and outbound calls in a professional manner.
• Providing accurate information and assistance to customers in English, Spanish, and German.
• Utilizing Oracle software effectively to manage customer data and inquiries.
• Maintaining and updating records in spreadsheets using Excel and Google Forms.
• Working under performance metrics to meet and exceed service goals.
• Collaborating with team members to enhance service delivery and customer satisfaction.

Skills

English

Spanish

German

Tools

Oracle software

Excel

Google Forms

Google Apps Script

Oracle WebLogic

Wolfram Language

Job description

TechAID Solutions LLC. is seeking a Call Center Representative to deliver exceptional customer service across English, Spanish, and German. You will handle calls, provide accurate information, and manage data using Oracle, Excel, and Google Forms.

The role emphasizes adherence to performance metrics, teamwork, and superior communication skills. Remote work options are available, with a focus on Latino American candidates seeking flexible, tech-driven service roles.