Bilingual German-English Medical Support & Customer Service

Magi-K; Ciudad de Mendoza; Remote; ARS 350,000 - 520,000; Full time

Benefits offered by this job

Work from home

Job summary

Magi-K is seeking a Remote Customer Service Representative to serve as the primary liaison for clients from home. You will handle insurance sales inquiries, benefits administration, and general account questions, while conducting outbound telemarketing to promote services and identify new opportunities.

The role emphasizes strong negotiation, multilingual communication, and the ability to work independently in a remote setting, with collaboration across marketing to enhance client engagement.

Qualifications

• Experience in outside sales, retail sales, or telemarketing with customer focus.
• Strong negotiation and communication skills across languages.
• Knowledge of sales administration and data analysis.

Responsibilities

• Serve as the main liaison for clients via multiple channels and provide exceptional service.
• Handle inquiries related to insurance sales, benefits administration, and general account questions.
• Conduct outbound telemarketing to promote services and identify new sales opportunities.
• Collaborate with marketing teams to enhance client engagement and retention.

Skills

Sales experience

Negotiation skills

Multilingual abilities

Remote work

Job description

Magi-K is seeking a Remote Customer Service Representative to serve as the primary liaison for clients from home. You will handle insurance sales inquiries, benefits administration, and general account questions, while conducting outbound telemarketing to promote services and identify new opportunities.

The role emphasizes strong negotiation, multilingual communication, and the ability to work independently in a remote setting, with collaboration across marketing to enhance client engagement.