Bilingual Remote Customer Support Pro (EN/ES)

Tires Easy; Ciudad de Mendoza; Remote; ARS 36,349,000 - 63,611,000; Full time

Benefits offered by this job

Fully remote role

Flexible scheduling

Structured onboarding & training

Growth opportunities

Job summary

Tires Easy is seeking a highly motivated Remote Customer Service Representative to be the primary contact for clients, ensuring professional, proactive support from home. You will handle inquiries related to insurance sales, benefits, and accounts, while conducting outbound calls to promote services and identify opportunities.

You will document interactions in the CRM, analyze client data, and collaborate with marketing to improve engagement.

Qualifications

• Minimum 2 years of customer service or telemarketing experience in a phone-based or remote setup.
• Experience handling insurance sales or benefits administration is a plus.
• Fluent English; multilingual capabilities are beneficial.

Responsibilities

• Act as main liaison for clients via multiple channels.
• Handle inquiries on insurance sales, benefits, and account questions.
• Conduct outbound calls to promote services and identify sales opportunities.
• Document interactions in CRM and track client data for insights.
• Collaborate with marketing to boost engagement and retention.

Skills

Customer service

Negotiation

Communication

Multilingual

Remote work

Tools

GoHighLevel

HubSpot

Microsoft Excel

Job description

Tires Easy is seeking a highly motivated Remote Customer Service Representative to be the primary contact for clients, ensuring professional, proactive support from home. You will handle inquiries related to insurance sales, benefits, and accounts, while conducting outbound calls to promote services and identify opportunities.

You will document interactions in the CRM, analyze client data, and collaborate with marketing to improve engagement.