Remote Level 2 Tax & Accounting Support Specialist

Spines; La Pampa; Remote; ARS 69,181,000 - 115,301,000; Full time

Job summary

Spines is seeking an experienced Level 2 Tax & Accounting Support Specialist to deliver specialized help on US accounting, tax, bookkeeping, and payroll, with emphasis on problem solving and independent investigation. The role emphasizes technical accounting judgment beyond scripted responses.

In a remote, international setting, you will cover US business hours and collaborate via Zendesk, email, and phone support, while learning proprietary platforms and AI-assisted workflows.

Qualifications

• Professional accounting experience with US accounting and taxation.
• Strong English communication skills, both written and verbal.
• Analytical and troubleshooting abilities for complex inquiries.
• Ability to work independently in a fast-paced, tech-driven environment.

Responsibilities

• Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and transactions.
• Explain complex accounting topics to nontechnical customers clearly.

Job description

Spines is seeking an experienced Level 2 Tax & Accounting Support Specialist to deliver specialized help on US accounting, tax, bookkeeping, and payroll, with emphasis on problem solving and independent investigation. The role emphasizes technical accounting judgment beyond scripted responses.

In a remote, international setting, you will cover US business hours and collaborate via Zendesk, email, and phone support, while learning proprietary platforms and AI-assisted workflows.