Remote Level 2 Tax & Accounting Support (CPA/EA Preferred)

Techunting; Buenos Aires; Remote; ARS 53,197,000 - 95,755,000; Full time

Job summary

Techunting is seeking an experienced Level 2 Tax & Accounting Support Specialist (CPA/EA preferred) to handle complex US accounting, tax, bookkeeping and payroll inquiries from a remote Argentina team. The role requires strong accounting judgment, excellent English communication, and the ability to investigate and resolve issues independently.

You will work within a fast-paced, tech-driven environment, supporting clients during US business hours and collaborating with internal specialists to

Qualifications

• Experience in US accounting and taxation.
• Ability to resolve complex tax/accounting inquiries.
• Strong written and verbal English.
• Explain complex topics to nontechnical customers.
• Experience with payroll and tax notices.

Responsibilities

• Provide Level 2 support for complex US customer accounting, tax, bookkeeping and payroll inquiries.
• Investigate and resolve escalated accounting/tax tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations and transactions.
• Assist customers with tax-related inquiries, notices and filing status questions.
• Support payroll questions, setup and processing issues.
• Communicate technical findings clearly via Zendesk, email-style responses, and scheduled calls.
• Independently investigate issues and coordinate with internal specialists when needed.
• Document resolutions and maintain customer records.
• Identify recurring issues and opportunities to improve workflows and knowledge resources.
• Adapt to new internal systems as the client transitions from Zendesk.
• Learn and work with proprietary platforms and AI-assisted workflows.

Skills

US accounting

Taxation

Bookkeeping

Tax return review

Reconciliations

Payroll

Financial reporting

English fluency

Analytical

Troubleshooting

Documentation

Independent problem solving

Education

CPA certification

EA certification

Big Four experience

Tools

QuickBooks

Excel/Sheets

Zendesk

Slack

Job description

Techunting is seeking an experienced Level 2 Tax & Accounting Support Specialist (CPA/EA preferred) to handle complex US accounting, tax, bookkeeping and payroll inquiries from a remote Argentina team. The role requires strong accounting judgment, excellent English communication, and the ability to investigate and resolve issues independently.

You will work within a fast-paced, tech-driven environment, supporting clients during US business hours and collaborating with internal specialists to