Remote LATAM Key Account Manager - Education & Nonprofits

Ghost Sherpa, Llc; La Pampa; Remoto; ARS 52.946.000 - 105.893.000; Tempo integral

Benefícios oferecidos por esta vaga

Fully remote role

Unlimited PTO

USD payment

Resumo da vaga

Ghost Sherpa, Llc is seeking an Account Manager to nurture and grow partner relationships in higher education and nonprofit sectors. You will be the primary point of contact, coordinating campaigns end-to-end and collaborating with a Director on larger accounts.

The role is fully remote, paid in USD, and compensation is based on experience. You’ll manage timelines, deliverables, and performance while ensuring strong communication and proactive problem-solving across multiple stakeholders.

Qualificações

• 3+ years of experience in Account Management (marketing/agency preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Native or near-native English fluency.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.

Responsabilidades

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first.
• Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
• Jump into onboarding and new business support when needed to help partnerships start strong.
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested.

Conhecimentos

Account management

Project management

Communication

Asana

English fluency

Ferramentas

Asana

Descrição da vaga

Ghost Sherpa, Llc is seeking an Account Manager to nurture and grow partner relationships in higher education and nonprofit sectors. You will be the primary point of contact, coordinating campaigns end-to-end and collaborating with a Director on larger accounts.

The role is fully remote, paid in USD, and compensation is based on experience. You’ll manage timelines, deliverables, and performance while ensuring strong communication and proactive problem-solving across multiple stakeholders.