Remote Email & SMS Growth Specialist for DTC Brands

Darkroom; Argentina; Remote; ARS 106,019,000 - 151,455,000; Full time

Benefits offered by this job

Unlimited PTO

Remote-First Culture

Parental Leave

Growth opportunities

Job summary

Darkroom is hiring a Retention Specialist to manage email and SMS campaigns for fast-growing DTC brands. You will craft copy, build flows, and collaborate with Associate Directors of Retention and cross-functional teams to translate data into revenue.

You bring 3–5 years in email/SMS marketing, are a Klaviyo power user, and can present strategy to clients. The role rewards proactive, creative thinkers who thrive in a fast-paced environment and value growth and measurable retention improvements.

Qualifications

• 3-5 years of experience in email and SMS marketing, lifecycle marketing, or CRM.
• Klaviyo power user with flows, segmentation, A/B testing and reporting.
• Strong copywriter with adaptable tone across brands.
• Strategic thinker about customer journey to improve LTV and reduce churn.
• Client-facing and able to present strategy to stakeholders.
• Highly organized and able to manage multiple accounts in fast-paced environment.
• Excellent written and verbal English.

Responsibilities

• Lead the execution of email and SMS strategies for a portfolio of DTC/e-commerce clients, aligning with goals and priorities.
• Own the end-to-end campaign deployment process — copywriting, briefing, testing, QA, deployment, and performance monitoring.
• Contribute to monthly retention marketing calendars and propose creative campaign concepts.
• Lead portions of client calls — present content ideas and manage feedback.
• Partner with the in-house design team to shape creative direction of campaigns and flows.
• Build, audit, and optimize automation flows, segmentation, and app integrations.
• Analyze campaign and flow performance and surface actionable recommendations.

Skills

Email & SMS marketing

Lifecycle marketing

Client-facing

Copywriting

Organization

English proficiency

Tools

Klaviyo

Job description

Darkroom is hiring a Retention Specialist to manage email and SMS campaigns for fast-growing DTC brands. You will craft copy, build flows, and collaborate with Associate Directors of Retention and cross-functional teams to translate data into revenue.

You bring 3–5 years in email/SMS marketing, are a Klaviyo power user, and can present strategy to clients. The role rewards proactive, creative thinkers who thrive in a fast-paced environment and value growth and measurable retention improvements.