Remote Dispatcher — 24/7 Ops & Communications

Infina Health; Buenos Aires; Presencial; ARS 600.000 - 900.000; Jornada completa

Descripción de la vacante

Reading Metro Transportation is seeking a reliable Dispatcher to handle emergency and non-emergency communications, receive requests, transmit messages, and track field units across shifts. The ideal candidate communicates clearly in English and Spanish, stays calm under pressure, can multitask, and uses radio, phone or computer to coordinate crews and ensure timely information flow.

You will be required to perform fast data entry, maintain logs, and prioritize urgent calls while ensuring

Formación

• Proven experience as dispatcher or relevant position.
• Fast typing with experience in data entry.
• Knowledge of procedures and guideline for emergency situations.
• Proficient in English and Spanish (oral and written).
• Outstanding organizational and multitasking abilities.
• Active listener with excellent communication skills.

Responsabilidades

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Conocimientos

Dispatcher experience

Data entry

Emergency procedures

Bilingual EN/ES

Multitasking

Active listening

Descripción del empleo

Reading Metro Transportation is seeking a reliable Dispatcher to handle emergency and non-emergency communications, receive requests, transmit messages, and track field units across shifts. The ideal candidate communicates clearly in English and Spanish, stays calm under pressure, can multitask, and uses radio, phone or computer to coordinate crews and ensure timely information flow.

You will be required to perform fast data entry, maintain logs, and prioritize urgent calls while ensuring