Remote Data Center Technical Project Lead

Anyone Ai Inc.; Neuquén; À distance; ARS 1 800 000 - 3 000 000; Plein temps

Résumé du poste

Anyone Ai Inc. is seeking a Technical Project Manager to lead data center initiatives remotely. You will be the primary technical contact for assigned client accounts, overseeing hardware deployment, cabling, power and cooling, and remote hands.

In this role you will manage the full ticket lifecycle in ITSM platforms, coordinate with vendors, review work orders for technical accuracy, and ensure safety and change-management compliance across datacenters. Remote work may be global.

Responsabilités

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
• Lead client onboarding, scoping calls, and technical review meetings
• Translate client requirements into actionable work orders and internal tickets
• Manage SLA commitments, report on delivery status, and handle escalations directly
• Build long-term relationships that reduce churn and increase account expansion
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
• Create, assign, prioritize, and close tickets with clear documentation at every stage
• Track multi-workstream projects across planning, procurement, deployment, and sign-off
• Identify blockers early and coordinate cross-functional resolution without escalating everything upward
• Maintain a live project dashboard that clients and internal stakeholders can rely on
• Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
• Review and validate work orders for technical accuracy before client-facing delivery
• Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
• Ensure adherence to datacenter safety, change management, and access protocols
• Provide technical guidance to junior technicians and contractors on-site
• Track project budgets, flag overruns, and submit change orders when scope shifts
• Review vendor invoices and validate against approved work orders
• Assist in preparing quotes and SOWs for new client engagements
• Maintain procurement records and ensure contract compliance for hardware and services
• Manage a team of technicians and/or project coordinators remotely that work onsite
• Set weekly priorities, conduct 1:1s, and run shift/resource planning

Description du poste

Anyone Ai Inc. is seeking a Technical Project Manager to lead data center initiatives remotely. You will be the primary technical contact for assigned client accounts, overseeing hardware deployment, cabling, power and cooling, and remote hands.

In this role you will manage the full ticket lifecycle in ITSM platforms, coordinate with vendors, review work orders for technical accuracy, and ensure safety and change-management compliance across datacenters. Remote work may be global.