Remote Data Center Project Manager - Technical Lead

Wct Serviços De Pesquisa Clínica Ltda. (Brazil); Municipio de Rincón de los Sauces; À distance; ARS 136 310 000 - 196 892 000; Plein temps

Résumé du poste

Wct Serviços De Pesquisa Clínica Ltda. is seeking a Technical Project Manager for Data Center operations with a remote work model.

The role leads client onboarding, scoping, and technical reviews, translating requirements into actionable work orders, and maintaining clear status dashboards for stakeholders. You will own ticket lifecycles in ITSM tools, coordinate multi-workstream projects, and ensure safety, change management, and access protocols in datacenter environments while guiding junior

Qualifications

• 3+ years in datacenter operations, technical infrastructure, or a closely related field.
• Direct client-facing experience in a technical role.
• Hands-on familiarity with server hardware, cabling, power distribution and remote hands.

Responsabilités

• Act as the primary technical point of contact for assigned client accounts.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Oversee on-site and remote-hands work, including rack/stack, cabling, power and cooling.
• Track budgets, review vendor invoices and prepare quotes/SOWs.
• Manage a team of technicians and coordinators remotely, set priorities and plan resources.

Connaissances

Client ownership

ITSM workflows

Vendor management

Team leadership

Technical communication

Outils

Jira

ServiceNow

Zendesk

Description du poste

Wct Serviços De Pesquisa Clínica Ltda. is seeking a Technical Project Manager for Data Center operations with a remote work model.

The role leads client onboarding, scoping, and technical reviews, translating requirements into actionable work orders, and maintaining clear status dashboards for stakeholders. You will own ticket lifecycles in ITSM tools, coordinate multi-workstream projects, and ensure safety, change management, and access protocols in datacenter environments while guiding junior