Remote Data Center Project Lead – Technical PM

Maxit Consulting - Max Corporate Group; Santa Fe Capital; Remote; ARS 91.242.000 - 167.277.000; Vollzeit

Zusammenfassung

Maxit Consulting - Max Corporate Group is seeking an experienced Technical Project Manager for Data Center projects with remote delivery. You will own client relationships, translate requirements into actionable work orders, and manage full ticket lifecycles across Jira/ServiceNow.

You will coordinate planning, procurement, deployment, and sign-off while guiding technicians on-site and remotely. The role requires hands-on hardware experience, ITSM tooling proficiency, and strong communication to

Qualifikationen

• 3+ years of experience in datacenter operations, technical infrastructure, or a closely related field.
• Direct client-facing experience in a technical role with account management or technical ops exposure.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.

Aufgaben

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report on delivery status, and handle escalations directly.
• Build long-term relationships that reduce churn and increase account expansion.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Create, assign, prioritize, and close tickets with clear documentation at every stage.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Identify blockers early and coordinate cross-functional resolution without escalating everything upward.
• Maintain a live project dashboard that clients and internal stakeholders can rely on.
• Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling.
• Review and validate work orders for technical accuracy before client-facing delivery.
• Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics.
• Ensure adherence to datacenter safety, change management, and access protocols.
• Provide technical guidance to junior technicians and contractors on-site.

Kenntnisse

Client ownership

Technical onboarding

Project coordination

Team leadership

Tools

Jira

ServiceNow

Zendesk

Jobbeschreibung

Maxit Consulting - Max Corporate Group is seeking an experienced Technical Project Manager for Data Center projects with remote delivery. You will own client relationships, translate requirements into actionable work orders, and manage full ticket lifecycles across Jira/ServiceNow.

You will coordinate planning, procurement, deployment, and sign-off while guiding technicians on-site and remotely. The role requires hands-on hardware experience, ITSM tooling proficiency, and strong communication to