Remote Data Center Project Lead & Technical Liaison

Gyc Comunicaciones S.A; Rosario; Remote; ARS 1,200,000 - 1,800,000; Full time

Job summary

Gyc Comunicaciones S.A. is seeking a Technical Project Manager for Data Center to own client engagements remotely. You will act as the technical point of contact across the project lifecycle, coordinating hardware deployment, cabling, power/cooling, and remote hands while keeping the client informed.

The role requires hands-on ops, a background in ITSM tools, budget awareness, and team leadership. You will build SOPs, manage tickets, and ensure safe, compliant delivery with vendors and internal

Qualifications

• 3+ years in datacenter operations or closely related field.
• Direct client-facing experience in a technical role.
• Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations.
• Proficiency with ITSM tools: Jira, ServiceNow, Zendesk or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to manage and develop a small technical team.
• Strong written and verbal communication — you write tickets, emails, and client reports clearly.

Responsibilities

• Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Create, assign, prioritize, and close tickets with clear documentation at every stage.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Identify blockers early and coordinate cross-functional resolution without escalations.
• Maintain a live project dashboard that clients and internal stakeholders can rely on.
• Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling.

Skills

Datacenter ops

Client-facing experience

Server hardware

ITSM tooling

Vendor management

Team leadership

Tools

Jira

ServiceNow

Zendesk

Job description

Gyc Comunicaciones S.A. is seeking a Technical Project Manager for Data Center to own client engagements remotely. You will act as the technical point of contact across the project lifecycle, coordinating hardware deployment, cabling, power/cooling, and remote hands while keeping the client informed.

The role requires hands-on ops, a background in ITSM tools, budget awareness, and team leadership. You will build SOPs, manage tickets, and ensure safe, compliant delivery with vendors and internal