Remote Customer Success & Sales Pro

Remote Talent LATAM; Ciudad de Mendoza; Teletrabalho; ARS 48 466 000 - 78 757 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote role

Structured onboarding

Ongoing product training

Growth opportunities

Resumo da oferta

Remote Talent LATAM is seeking a Customer Support Representative to provide top-tier support for a SaaS platform, primarily via phone and email. You will manage permit filings, account management, and platform usage while ensuring customer satisfaction from a fully remote home-based environment.

Ideal candidates have at least 2 years in customer service, strong English communication, and proficiency with Excel.

Qualificações

• Minimum 2 years of customer service in a phone-based or call center environment.
• Fluency in English, both spoken and written.
• Proficiency in Microsoft Excel and comfort with spreadsheets.

Responsabilidades

• Answer inbound customer calls professionally and courteously.
• Resolve questions on permit status, document uploads, accounts, and billing.
• Follow up with customers to confirm resolution of issues.

Conhecimentos

Customer interaction

Multilingual abilities

Remote work

Negotiation skills

Communication skills

Ferramentas

GoHighLevel

HubSpot

Descrição da oferta de emprego

Remote Talent LATAM is seeking a Customer Support Representative to provide top-tier support for a SaaS platform, primarily via phone and email. You will manage permit filings, account management, and platform usage while ensuring customer satisfaction from a fully remote home-based environment.

Ideal candidates have at least 2 years in customer service, strong English communication, and proficiency with Excel.