Remote Client Success & Retention Specialist

Eteacher Group Ltd.; Rosario; A distancia; ARS 1.339.000 - 2.009.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Training and professional development

Collaborative team environment

Career growth opportunities

Descripción de la vacante

Mendoza Traveling with Mich is hiring a Remote Customer Service Representative to assist customers with inquiries, reservations, and general support. You will represent the company professionally, maintaining accurate records and coordinating with internal teams to resolve issues.

The role emphasizes clear communication, problem-solving, and delivering a positive customer experience in a fully remote setting.

Formación

• High school diploma or equivalent required.
• Experience in customer service, hospitality, sales, travel, or admin preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.

Responsabilidades

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure needs are addressed.

Conocimientos

Verbal communication

Written communication

Multilingual capable

CRM experience

Educación

High school diploma or equivalent

Herramientas

CRM systems

Descripción del empleo

Mendoza Traveling with Mich is hiring a Remote Customer Service Representative to assist customers with inquiries, reservations, and general support. You will represent the company professionally, maintaining accurate records and coordinating with internal teams to resolve issues.

The role emphasizes clear communication, problem-solving, and delivering a positive customer experience in a fully remote setting.