Remote Client Relationships & Referral Program Lead

Startups Bpo; Ciudad de Mendoza; Remote; ARS 32,769,000 - 37,943,000; Full time

Benefits offered by this job

Week between Christmas and New Year’s

Paid national holidays off

Three weeks of paid vacation

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Work from anywhere — Argentina

Equipment support

Job summary

Political Asylum Lawyers is seeking a Referral Program Manager open to candidates in Argentina. You will strengthen client relationships and lead a structured client referral initiative while nurturing a network of professional partners to drive growth and community impact.

You will manage client check-ins, milestone conversations, and referral tracking within our CRM, delivering ongoing reports on performance.

Qualifications

• Fluency in Spanish and English
• Experience working with U.S.-based clients, professionals, or partner networks
• Warm, confident communicator comfortable with outbound calls
• Strong organizational skills and exceptional attention to detail
• Comfortable using or learning CRM systems (HubSpot preferred)
• Ability to handle sensitive information with professionalism and discretion

Responsibilities

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and periodic check-ins.
• Listen for client needs and route them to the appropriate internal team or trusted referral partner.
• Lead and operate the firm’s client referral initiative, including outreach, follow-up, and tracking.
• Serve as the primary relationship manager for all Team 100 referral partners.
• Conduct introduction calls and ongoing relationship-building conversations with referral partners.
• Track inbound and outbound referrals accurately, including key details, outcomes, and follow-up needs in our CRM.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build and maintain dashboards tracking referral activity, partner engagement, and trends.
• Deliver monthly and quarterly reports on referral performance and partner engagement.

Skills

Fluency in Spanish and English

Experience with U.S.-based clients/net

Warm, confident communicator

Strong organizational skills

CRM systems (HubSpot preferred)

Discretion with sensitive information

Tools

HubSpot CRM

Job description

Political Asylum Lawyers is seeking a Referral Program Manager open to candidates in Argentina. You will strengthen client relationships and lead a structured client referral initiative while nurturing a network of professional partners to drive growth and community impact.

You will manage client check-ins, milestone conversations, and referral tracking within our CRM, delivering ongoing reports on performance.