Remote Bilingual Client Success Strategist

Voxidea, Llc; Ciudad de Mendoza; Remote; ARS 61,494,000 - 107,614,000; Full time

Job summary

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We work with clients across the United States and rely on clear, compassionate communication to manage complex cases.

You will be the primary point of contact for clients, engaging them daily in English and Spanish, sending emails and making calls to gather information, and ensuring case workflows stay on track in a fast-growing environment.

Qualifications

• Fluent in English and Spanish and able to work professionally in both languages.
• Strong written and verbal communication with clients and team.

Responsibilities

• Be the main point of contact for clients, handling inquiries in English and Spanish.
• Support attorneys and paralegals by relaying client questions and status updates.
• Help manage case workflows and ensure timely progression of developments.
• Follow firm SOPs for case management and client interactions.
• Adapt to changing tasks in a fast-growing environment.

Skills

Bilingual English/Spanish

Communication skills

Client coordination

Attention to detail

Job description

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We work with clients across the United States and rely on clear, compassionate communication to manage complex cases.

You will be the primary point of contact for clients, engaging them daily in English and Spanish, sending emails and making calls to gather information, and ensuring case workflows stay on track in a fast-growing environment.