Bilingual Remote Immigration Litigation Assistant

Virtustant; Rosario; Remote; ARS 21,961,000 - 26,305,000; Full time

Benefits offered by this job

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Equipment stipend

Job summary

Political Asylum Lawyers in Houston seeks a role focused on client engagement in English and Spanish, handling inquiries, document requests, and case updates.

You will follow workflows to keep case development on track, communicate with teammates about issues, and master standard operating procedures for client management.

The role requires a quiet workspace, fast internet, and flexibility as tasks shift while delivering high-quality service to clients.

Qualifications

• Experience preparing immigration applications is preferred but not required.
• Commitment to helping immigrants secure their future in the United States through asylum.
• Fluent in Spanish and English.
• Tech-focused and eager to learn new online systems and procedures.
• Outstanding communication and interpersonal skills.
• Empathetic and able to communicate with clients under significant stress.
• Organized, detail-oriented, and able to perform at a high level with minimal supervision.
• Able to keep track of tasks and meet deadlines.

Responsibilities

• Work closely with attorneys, paralegals, and other staff in serving clients.
• Serve as the firm’s main point of contact with clients, supporting attorneys and paralegals in engaging clients throughout the representation.
• Surface client questions and concerns to attorneys and paralegals, and relay guidance back to clients clearly.
• Return phone calls and reply to emails from clients and potential clients.
• Provide status updates so clients understand where their case stands and what comes next.
• Set and manage clear expectations with clients about timelines and processes.
• Work with clients to ensure they perform tasks designated for them in developing their cases.
• Proactively identify disengaged clients and intervene before issues arise.
• Coordinate case logistics: scheduling appointments and reminders to keep clients engaged.
• Proactively manage cases to ensure deadlines are met.
• Maintain tracking systems to catch clients before they fall through the cracks.
• Compile and submit filings to immigration agencies.
• Perform administrative tasks as assigned.
• Contribute to the development and improvement of company protocols and processes.

Skills

Bilingual

Communication

Detail-oriented

Organized

Tech-savvy

Empathetic

Deadline-driven

Job description

Political Asylum Lawyers in Houston seeks a role focused on client engagement in English and Spanish, handling inquiries, document requests, and case updates.

You will follow workflows to keep case development on track, communicate with teammates about issues, and master standard operating procedures for client management.

The role requires a quiet workspace, fast internet, and flexibility as tasks shift while delivering high-quality service to clients.